Contact Snus.com

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Internet WWW address:
http://www.snus.com

US Warehouse:
North Inc.
2944 Betz Ct.
OREFIELD, PA 18069
USA

Sales Tax License number: 84747857

E-mail
If you have a question about prices, policies, or procedures, need help, or would like to give us feedback (and please do!).

We recommend checking the Frequently Asked Questions (FAQ) page first! If you canдt find your answer there, please send us a message.

Please note that all orders must be placed online. Unfortunatly we cannot accept orders via telephone, fax or e-mail.

Common customer support questions as of August 2nd, 2010

Age Verification for US customers
Make sure you always enter your address of recidency. Our 3rd party Age Verification software will not approve your purchase otherwise.

PO Box addresses in the USA
Unfortunatly UPS does not let us deliver to PO Box addresses in the USA.

APO addresses in the USA
Unfortunatly UPS does not let us deliver to APO addresses.

Increased response time
With the passing of the new laws in USA we have been overwhelmed with e-mails, which unfortunately has increased the time it takes our customer service staff to answer your queries. We will get back to you as soon as we possible can and we very much apologize for the current situation.

Supply problems from manufacturer:
Odens Classic Kanel, Loose (SE and US warehouses)
Odens Extra Stark Kanel, Loose (SE and US warehouses)
Offroad Original, Portion (SE warehouse)
Offroad Frosted, Portion (US warehouse)
Thunder Frosted Long+, Strong Portion (US warehouse)
Thunder Berry Blend, Strong Portion (US warehouse)
Thunder Frosted, Mini Portion (US warehouse)
XQ's Licorice, Portion (SE warehouse)
We will ship these brands as soon as we receive them from our supplier. We sincerely apologize for the delay!

Please, contact us via Personal > Helpdesk or click this link!

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